Customer Reviews & Feedback

Dropdown

Full name of person and position / relationship to customer

they of Name

Numbers

Customer Name

Customer Address & Postcode

Does the current support plan still meet the customers needs?

Name of regular care workers

Is the customer happy with the quality of care from their care workers?

Are we meeting the customers outcome expectations?

Customer Health needs outcome are they met?

Mobility and dexterity outcomes

Person Care Outcomes

Communication, sight and hearing outcomes

Continence outcomes

Nutritional Outcomes

Religious and cultural outcomes

Relationships, interests and hobbies outcomes

Daily living outcomes

Emotional outcomes

Additional concerns or issues e.g time keeping issues, are carers staying full amount of time ?

What does a good/bad day look like

Does the current risk assessments need updating?

Customer or representative signature